Your Privacy
Completely Secure

Welcome to the ck44 com Privacy Policy. This policy explains how ck44 com collects, stores, processes, and protects your personal information. By using our website or mobile app, you are considered to have agreed to this Privacy Policy.

Ck44 com is an internationally licensed online gaming platform committed to delivering the best gaming experience for Bangladeshi players. A core part of that commitment is protecting your privacy. We believe transparency is the foundation of trust — which is why this policy is written in plain, straightforward language.

This Privacy Policy applies to:

• On the ck44 com website and all associated pages
• On the ck44 com mobile application (current and future versions)
• At ck44 com Customer Support
• In ck44 com Email & SMS Communications
• Across any digital channel associated with ck44 com

Ck44 com only collects information that is strictly necessary to provide its services. The table below details what data is collected and why.

The above information is collected in two main ways — first, when you fill out a form or provide details directly, and second, when technical data is collected automatically as you use ck44 com.

Ck44 com uses your data only for the specific purposes listed below. Using it for anything else is strictly against our policy.

• Account Management: To handle registration, verify logins, and maintain account security.
• KYC & Age Verification: To verify age and identity in accordance with our international license.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints and issues quickly.
• Fraud Prevention: To prevent multiple accounts, money laundering, and cyberattacks.
• Responsible Gaming: To identify signs of gaming addiction and provide timely support.
• Service Improvement: For analytics and research to improve your gaming experience.
• Legal Obligation: To provide information required by licensing authorities.

Ck44 com never sells your personal data to third parties. However, in a limited number of circumstances, data may be shared — these are clearly set out below.

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to verify transactions. They operate under their own privacy policies.
• Technology Partners: Server hosting and cybersecurity providers are given limited access to data as needed to operate the platform. They work under strict confidentiality agreements with ck44 com.
• Licensing Authority: Necessary information is shared with regulatory bodies to maintain our international gaming licence.
• Legal Authorities: ck44 com is required to share information with relevant authorities when mandated by a court order or applicable legal obligation.
• Fraud Investigation: In cases of serious fraud or cybercrime, information may be shared with investigating authorities.

Your data is never shared for any other purpose. ck44 com does not sell or transfer your information to advertisers, data brokers, or any other commercial entity.

Ck44 com uses industry-leading technology and practices to keep your data secure. Our key security measures are outlined below.

• 256-bit SSL/TLS Encryption: All data transmissions occur over encrypted channels, ensuring bank-level security.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication (2FA): An additional verification layer can be used when logging into your account.
• Regular Security Audits: Third-party cybersecurity experts regularly audit our systems.
• Data Masking: Sensitive details such as card numbers and banking information are masked before storage.
• 24/7 Monitoring: Our security team monitors systems around the clock.
• Incident Response Plan: A dedicated team is on standby to respond swiftly to any security breach.

Keep in mind, however, that no method of transmission over the internet is 100% secure. Keep your password strong, never share it with anyone, and avoid logging in over public Wi-Fi.

Ck44 com uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help the site remember your preferences.

Cookies used by ck44 com:

• Essential Cookies: Essential for login sessions and security. The site cannot function properly without them.
• Functional Cookies: For your language preferences, game settings, and personalized experience.
• Analytics Cookies: To understand which parts of the site are most used — this information helps us improve our services.
• Security Cookies: Device and session data are collected to detect fraudulent activity.

You can disable cookies through your browser settings, though some site features may become limited as a result. ck44 com does not use third-party advertising cookies.

As a player at ck44 com, you have a number of important rights regarding your personal data. These are outlined in detail below.

Ck44 com does not retain your data indefinitely. Specific retention periods are defined for each category of information.

Once the retention period ends, data is securely deleted or anonymised. Anonymised data may be used for statistical and research purposes, but it cannot be traced back to you.

Ck44 com services are intended solely for users aged 18 and above. We take the protection of minors' privacy seriously and follow strict policies in this regard.

• Date of birth is verified at the time of registration.
• A national ID card or passport is required during the KYC process to confirm age.
• Accounts are suspended immediately if a user is suspected to be a minor.
• Any data found to belong to a minor is immediately deleted and the associated account is closed.
• If parents have any concerns, they can reach us at support@ck44com.im.

For any questions, requests, or complaints regarding the privacy policy, contact our Data Privacy Team directly. ck44 com is committed to full transparency and accountability.

• Email: support@ck44com.im
• Live Chat: Via the chat button in the bottom-right corner of the site
• Response Time: General inquiries are responded to within 48 hours; complex matters within 7 business days

When submitting a complaint, please include your account number, the nature of the issue, and the relevant dates. This helps us resolve it as quickly as possible. ck44 com takes every complaint seriously and will notify you once a resolution has been reached.